Terms of service

TERMS OF SERVICE

Last Updated: November 1, 2025

1. AGREEMENT TO TERMS

These Terms of Service ("Terms") constitute a legally binding agreement between you ("User," "you," or "your") and KYLIAN FUENTES, a French auto-entreprise ("Company," "we," "us," or "our"), registered under SIRET 835 069 055 00019.

By accessing or using our website and purchasing our products, you agree to be bound by these Terms.

2. COMPANY INFORMATION

  • Business Name: KYLIAN FUENTES

  • Legal Status: Auto-Entreprise (Sole Proprietorship)

  • SIRET Number: 835 069 055 00019

  • Registered Address: 16 Rue de la Tour, 92190 Meudon, France

  • Website: www.prettydiana.com

  • Email: marinesafe4@gmail.com

  • Phone: +33 7 56 83 54 50

  • Country of Operation: France

  • Markets Served: United States, United Kingdom, and France

3. PRODUCTS AND SERVICES

We offer clothing and apparel for sale through our online store at www.prettydiana.com. All products are shipped from France to customers worldwide, with primary focus on the United States and United Kingdom markets.

4. ORDERING AND PAYMENT

Order Acceptance

  • All orders are subject to acceptance and availability

  • We reserve the right to refuse any order for any reason

  • Order confirmation does not constitute acceptance

Payment Methods

  • We accept major credit and debit cards (Visa, Mastercard, American Express)

  • Payment is processed at the time of order

  • All payments are processed securely through our payment processor

  • Your card will be charged in EUR (Euros)

5. SHIPPING AND DELIVERY

Shipping Locations

We currently ship to:

  • United States (all states except APO/FPO addresses)

  • United Kingdom (excluding Channel Islands and Isle of Man)

Delivery Times

  • Processing: 1–2 business days

  • Shipping: 2–4 business days worldwide

  • Total delivery time: 3–6 business days

  • Business days exclude weekends and French public holidays

Shipping Costs

  • Calculated at checkout based on destination

  • Free shipping available on qualifying orders

Customs and Import Duties

  • International customers are responsible for all customs duties, import taxes, and fees

  • These charges are not included in the amount paid at checkout

  • Refusal of packages due to customs fees will not result in a refund of shipping costs

6. RETURNS AND REFUNDS

Return Policy

  • 30-day return window from delivery date

  • Items must be unworn, unwashed, with original tags

  • Customer is responsible for return shipping costs

  • Refunds processed within 7–10 business days of receipt

Non-Returnable Items

  • Sale or discounted items

  • Intimate apparel

  • Customized or personalized items

7. INTELLECTUAL PROPERTY

All content on www.prettydiana.com, including designs, logos, and text, is the property of KYLIAN FUENTES and protected by international copyright laws.

8. LIMITATION OF LIABILITY

Disclaimer

We are not liable for:

  • Delays caused by customs or postal services

  • Additional fees charged by customer's bank or card issuer

  • Lost or damaged packages after delivery to the carrier

  • Customs seizure or inspection delays

Maximum Liability

Our maximum liability shall not exceed the total amount paid for the products ordered.

9. PRIVACY AND DATA PROTECTION

We comply with:

  • French Data Protection Laws

  • GDPR (General Data Protection Regulation)

  • See our Privacy Policy for details

10. DISPUTE RESOLUTION

Governing Law

These Terms are governed by French law.

Dispute Process

  1. Contact customer service for resolution

  2. European Online Dispute Resolution platform: https://ec.europa.eu/consumers/odr

  3. French courts have jurisdiction for unresolved disputes

Consumer Rights

Nothing in these terms affects your statutory rights as a consumer under applicable law.

11. CONTACT INFORMATION

For questions about these Terms, contact us at:

KYLIAN FUENTES
16 Rue de la Tour
92190 Meudon
France
Website: www.prettydiana.com
Email: marinesafe4@gmail.com
Phone: +33 7 56 83 54 50

12. CHANGES TO TERMS

We reserve the right to modify these terms at any time. Changes will be effective immediately upon posting to www.prettydiana.com.

13. SEVERABILITY

If any provision of these Terms is found to be unenforceable, the remaining provisions will continue in full force.

By placing an order on www.prettydiana.com, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service.