Privacy policy

PRIVACY POLICY

Effective Date: November 1, 2025

1. INTRODUCTION

This Privacy Policy explains how KYLIAN FUENTES ("we," "us," or "our"), a French auto-entreprise operating through www.prettydiana.com, collects, uses, and protects your personal information when you visit our website or make a purchase.

We are committed to protecting your privacy and complying with:

  • General Data Protection Regulation (GDPR)
  • French Data Protection Laws (Loi Informatique et Libertés)
  • UK Data Protection Act 2018
  • California Consumer Privacy Act (CCPA) where applicable

2. DATA CONTROLLER

Data Controller:
KYLIAN FUENTES
16 Rue de la Tour
92190 Meudon, France
Website: www.prettydiana.com
Email: marinesafe4@gmail.com
Phone: +33 7 56 83 54 50
SIRET: 835 069 055 00019

3. INFORMATION WE COLLECT

Information You Provide

  • Account Information: Name, email address, password
  • Billing Information: Billing address, phone number
  • Shipping Information: Delivery address, recipient name
  • Payment Information: Processed securely by our payment processor (we do not store card details)
  • Communication: Messages, reviews, customer service inquiries

Information Automatically Collected

  • Technical Data: IP address, browser type, device information
  • Usage Data: Pages visited on www.prettydiana.com, time spent, click patterns
  • Cookies: See our Cookie Policy section

4. HOW WE USE YOUR INFORMATION

Legal Basis for Processing

We process your data based on:

  • Contract Performance: To fulfill your orders
  • Legal Obligations: Tax and accounting requirements
  • Legitimate Interests: Marketing, fraud prevention, business improvement
  • Consent: For marketing communications (where required)

Purposes of Use

  • Process and fulfill orders placed on www.prettydiana.com
  • Send order confirmations and shipping updates
  • Respond to customer service requests
  • Comply with legal obligations (tax, accounting)
  • Prevent fraud and enhance security
  • Send marketing communications (with consent)
  • Improve our products and services

5. DATA SHARING AND DISCLOSURE

We share your information with:

Service Providers

  • Payment Processors: Square, SumUp, or Stripe (payment processing)
  • Shipping Carriers: La Poste, Colissimo, DHL (order delivery)
  • CRM System: Tagada Pay (customer management)
  • E-commerce Platform: Shopify (order management)

Legal Requirements

We may disclose information when required by:

  • French authorities
  • Court orders or legal proceedings
  • Protection of our rights and safety

International Transfers

Your data may be transferred to:

  • United States (for payment processing and e-commerce platform)
  • United Kingdom (for UK order fulfillment)

We ensure appropriate safeguards through:

  • EU Standard Contractual Clauses
  • Adequacy decisions where applicable

6. DATA RETENTION

We retain your data for:

  • Order Information: 10 years (French legal requirement)
  • Account Information: Duration of account activity plus 3 years
  • Marketing Data: Until consent withdrawn
  • Technical Data: 13 months

7. YOUR RIGHTS (GDPR)

Under GDPR, you have the right to:

  • Access: Request a copy of your personal data
  • Rectification: Correct inaccurate data
  • Erasure: Request deletion ("right to be forgotten")
  • Restriction: Limit processing of your data
  • Portability: Receive your data in a portable format
  • Object: Oppose certain processing activities
  • Withdraw Consent: For consent-based processing

To exercise these rights, contact: marinesafe4@gmail.com or call +33 7 56 83 54 50

8. YOUR RIGHTS (US CUSTOMERS)

California Residents (CCPA)

You have the right to:

  • Know what personal information we collect
  • Request deletion of your information
  • Opt-out of the sale of personal information (we do not sell data)
  • Non-discrimination for exercising your rights

9. COOKIES AND TRACKING

Types of Cookies We Use on www.prettydiana.com

  • Essential Cookies: Required for website functionality
  • Analytics Cookies: Google Analytics (anonymized)
  • Marketing Cookies: Only with your consent

Cookie Management

You can control cookies through:

  • Browser settings
  • Our cookie banner preferences on www.prettydiana.com
  • Email: marinesafe4@gmail.com

10. DATA SECURITY

We implement appropriate measures including:

  • SSL encryption for all transactions on www.prettydiana.com
  • Secure password requirements
  • Limited access to personal data
  • Regular security assessments
  • PCI DSS compliance (through payment processor)

11. CHILDREN'S PRIVACY

Our services are not directed to individuals under 16. We do not knowingly collect information from children under 16 through www.prettydiana.com.

12. THIRD-PARTY LINKS

www.prettydiana.com may contain links to third-party sites. We are not responsible for their privacy practices.

13. MARKETING COMMUNICATIONS

Opt-in/Opt-out

  • We only send marketing emails with your consent
  • Unsubscribe link in every marketing email
  • Opt-out at: marinesafe4@gmail.com or call +33 7 56 83 54 50

Types of Communications

  • Order updates (transactional - cannot opt-out)
  • Promotional offers (with consent)
  • New product announcements (with consent)

14. DATA BREACH NOTIFICATION

In case of a data breach, we will:

  • Notify French data protection authority (CNIL) within 72 hours
  • Notify affected individuals if high risk to rights and freedoms
  • Document all breaches internally

15. SUPERVISORY AUTHORITY

You have the right to lodge a complaint with:

France (Primary):
CNIL (Commission Nationale de l'Informatique et des Libertés)
3 Place de Fontenoy
TSA 80715
75334 PARIS CEDEX 07
Website: www.cnil.fr
Phone: +33 1 53 73 22 22

United Kingdom:
Information Commissioner's Office (ICO)
Wycliffe House
Water Lane
Wilmslow
Cheshire SK9 5AF
Website: ico.org.uk
Phone: +44 303 123 1113

16. UPDATES TO THIS POLICY

We may update this policy periodically. We will notify you of significant changes via:

  • Email notification
  • Website banner on www.prettydiana.com
  • Updated "Effective Date"

17. CONTACT US

For privacy-related questions or to exercise your rights:

Data Protection Contact:
KYLIAN FUENTES
16 Rue de la Tour
92190 Meudon, France
Website: www.prettydiana.com
Email: marinesafe4@gmail.com
Phone: +33 7 56 83 54 50

Response Time: We aim to respond to all privacy requests within 30 days.

By using www.prettydiana.com, you acknowledge that you have read and understood this Privacy Policy.